Empire Stream TV Support

How can we
help you?

Find answers to common questions about your Empire Stream TV membership, account, billing, streaming experience and more.

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Streaming & Technical

Experiencing issues while browsing, watching or accessing Empire Stream TV? Our support team can help troubleshoot account and streaming-related issues.

Get Technical Help
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Content & Programming

Have a question about available programming, titles, categories or content availability? Contact our support team.

Contact Support Browse Content
Customer Care

We're here to help.

If you can't find the answer you're looking for, send us a support request. Include as much information as possible so our team can assist you efficiently.

✉ support@watchempirestream.com

Frequently Asked Questions

How do I create an Empire Stream TV account?
Select a membership plan and continue through the registration and checkout process. Your account will be associated with the email address provided during registration.
How much does Empire Stream TV cost?
Empire Stream TV currently offers two membership options: Empire Essential at $5.99 per month and Empire Premium at $12.99 per month.
Can I cancel my membership?
Membership cancellation will be available through the account and subscription-management process. Review the applicable cancellation terms before completing your membership.
What devices can I use?
Supported devices and viewing environments may vary. Empire Stream TV will provide applicable device and compatibility information as the service expands.
Why can't I access a particular title?
Content availability may vary by title, membership, availability and other service considerations. If you believe there is an access issue, contact support with the title and account information.
How do I contact customer support?
Use the support request form above or email support@watchempirestream.com.